Independent information resource Product security · EU CRA
Economic operators / 05

Importer and distributor responsibilities

Role-specific checks and response duties for products moving through the supply chain.

IN BRIEF

Importers and distributors have different roles from manufacturers. Both need to check certain product information and take action when they have reason to believe a product does not conform.

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Importer checks

An importer established in the Union places a product bearing a non-EU manufacturer’s name or trademark on the market. It checks that relevant manufacturer obligations, assessment and documentation have been addressed and that CE marking and required information accompany the product.

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Distributor checks

A distributor makes a product available without changing its properties. It verifies CE marking and certain manufacturer and importer information, instructions and support-period details.

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When concerns arise

If an operator has reason to believe a product is non-compliant, the CRA provides duties around withholding it, informing relevant parties and cooperating with market surveillance authorities. The required action depends on the role and facts.

REFERENCE DESK

Official sources

Read the full legal text and Commission material for precise wording, qualifications and updates.

Editorial review: 26 September 2026. Regulatory material can change; follow the official sources for current guidance.